Terms of Service

SEMmodo is a DBA (Doing Business As) of Lennox Media Group LLC. All services, agreements, and billing are legally fulfilled under Lennox Media Group LLC D/B/A SEMmodo.

Agreement Term
This agreement begins upon your first subscription payment and renews automatically each month. Billing is managed through Stripe, and charges are processed automatically using the payment method on file.

Cancellation Policy
You may cancel at any time through the Stripe billing portal or by notifying SEMmodo in writing via email. Services will remain active until the end of the current billing cycle. No prorated refunds will be issued for partial months.

If you have a website hosted by SEMmodo and request to transfer the website to another provider or hosting platform after cancellation, a $250 transfer fee will apply to cover the administrative and technical costs of preparing, exporting, and transferring all related assets.

Payment Terms
Monthly subscription fees are billed automatically in advance each billing cycle. You are responsible for maintaining an active payment method within the billing portal. Failure to process payment may result in suspension of services until resolved.

Usage Allowance
Each plan includes a monthly usage allowance for SMS, voice minutes, and email sends:

SMS: 1,000 messages
Voice: 500 minutes
Email: 10,000 sends

Additional usage is billed automatically at standard platform rates: $0.015 per SMS, $0.07 per voice minute, and $0.001 per email. Most businesses do not exceed these limits.

Ad Spend
All third-party ad costs (Google, Facebook, etc.) are paid directly by you to the respective platform(s). SEMmodo manages ad creation, optimization, and reporting but does not fund ad spend directly.

Access & Deliverables
You must provide SEMmodo with required access (e.g., website, Google Ads, Facebook, CRM) to deliver services. Delays in access may affect timelines or performance.

Revisions &Out-of-Scope Requests
Minor updates and monthly optimizations are included. Requests beyond the agreed Scope of Work may require separate approval and fees.

Confidentiality
Both parties agree to protect all proprietary and confidential information shared during this engagement.

Liability
SEMmodo performs services with professional care and diligence but is not liable for indirect, incidental, or consequential damages resulting from platform outages, ad performance, or third-party service interruptions.

Acceptance
By submitting the first subscription payment, you acknowledges full acceptance of these Terms & Conditions.